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Privacy Policy

Privacy Policy for The WorkLoom

 

Effective Date: October 1, 2024

 

The WorkLoom ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information. By engaging with our services or visiting our website, you agree to the practices outlined in this policy.

 

1. Information We Collect

We may collect the following types of personal information:

  • Names and Contact Information: This includes information like your name, email address, and phone number, which is necessary for communication, providing our services, and marketing purposes.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide Services: Facilitate the services you request, including customer support and order fulfillment.

  • Communicate with Customers: Keep you updated on your orders, respond to inquiries, and send important notices.

  • Marketing: Inform you of relevant offers, products, or updates related to The WorkLoom.

 

3. Information Sharing

We may share your contact information with the following trusted third-party service providers to facilitate our services:

  • HubSpot: For customer relationship management.

  • MailChimp: For email marketing communications.

  • Etsy: For order processing and fulfillment.

These providers are bound by their own privacy policies, and we encourage you to review their privacy practices.

 

4. Data Retention

We retain your personal information for two (2) years. After this period, your information will be securely deleted or anonymized unless required for legal or business reasons.

 

5. Data Security

We employ third-party tools to protect your data and ensure its security. While we take reasonable steps to protect your information, no method of electronic storage is entirely secure. We encourage you to take your own precautions when sharing personal information online.

 

6. Data Use Location

All data collected will be processed and used within Canada. We do not transfer contact information internationally.

 

7. Cookies and Tracking Technologies

The WorkLoom uses cookies for analytics and marketing purposes. Cookies help us understand how you use our website, allowing us to improve user experience and personalize marketing content. By using our website, you consent to our use of cookies in accordance with this policy.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

 

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at [Your Contact Information].

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